Privacy Policy
At Talpa Goods B.V. (“Talpa Goods B.V.,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including our website, mobile application, and any other products or services we offer (collectively, the “Services”).
Please take a moment to carefully read this Privacy Policy to understand how we handle your personal information. By accessing or using our Services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect various types of information, including:
Personal Information: This may include your name, email address, phone number, billing address, shipping address, and other information you provide when you create an account, make a purchase, or contact us for support.
Payment Information: We may collect payment details when you make a purchase through our Services. This information is securely processed by our trusted payment processors, and we do not store your complete payment card information.
Usage Information: We collect information about how you interact with our Services, including your browsing history, the pages you visit, the products you view, and other actions you take while using our website or mobile application.
Device and Log Information: We automatically collect information about the device you use to access our Services, including your device type, operating system, browser type, IP address, and unique device identifiers. We also collect server logs that may include information such as your activity, error reports, and referral URLs.
Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior. You can control cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect for various purposes, including:
Providing and Improving Services: We use your information to deliver and enhance our products and services, personalize your experience, and respond to your requests and inquiries.
Processing Transactions: We use your payment information to process your orders and payments securely.
Communication: We may send you transactional emails, such as order confirmations and shipping updates. We may also send you promotional and marketing communications if you have opted in to receive them.
Analytics: We use data analytics to understand how our Services are used and to improve their functionality and performance.
Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our terms and policies.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:
Service Providers: We may share your information with trusted service providers who assist us in delivering our Services, such as payment processors, shipping partners, and customer support providers.
Legal Requirements: We may disclose your information if required to do so by law or in response to a subpoena, court order, or other legal processes.
Your Choices
You have the following choices regarding your personal information:
Account Information: You can review and update your account information by logging into your account settings.
Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the email or by contacting us.
Cookies: You can manage cookies through your browser settings.
Security
We employ industry-standard security measures to protect your personal information. However, please be aware that no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your information.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Talpa Goods B.V.
Rietlandpark 333 1019 DW Amsterdam, Netherlands
Camişerif Mah. Çakmak Cad. Gazioğlu İş Merkezi B Blok K:5 D:10, İçel Merkez, Mersin (İçel), Turkey.
+90 539 541 03 45
We are committed to addressing your inquiries and concerns promptly and effectively.