General Information:

Q1: What is Talpa Goods B.V.? A: Talpa Goods B.V. is a company specializing in the distribution and sale of a wide range of products and more. We offer high-quality food and household items to meet the diverse needs of our customers.

Q2: Where is Talpa Goods B.V.  located? A: Our headquarters are located at

Rietlandpark 333 1019 DW Amsterdam, Netherlands

Camişerif Mah. Çakmak Cad. Gazioğlu İş Merkezi B Blok K:5 D:10, İçel Merkez, Mersin (İçel), Turkey

. We operate both locally and internationally to serve our customers effectively.

Q3: What types of products does Talpa Goods B.V. offer? A: We offer a comprehensive selection of grocery products including fresh produce, packaged foods, beverages, snacks, household essentials, and more. Our product range is designed to cater to a variety of preferences and dietary needs.

Ordering and Delivery:

Q4: How can I place an order? A: You can place an order through our website by adding desired products to your cart and proceeding to checkout. Alternatively, you can contact our customer service team for assistance in placing an order.

Q5: Do you offer international shipping? A: Yes, we provide international shipping to various countries. Shipping fees and delivery times may vary depending on your location.

Q6: What payment methods are accepted? A: We accept a range of payment methods including Bank transfers, WU and other wire transfers, cryptocurrency. The available options will be displayed during the checkout process.

Q7: How can I track my order? A: Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track the status and estimated delivery date of your order.

Products and Quality:

Q8: Are your products of high quality? A: Yes, we are committed to providing our customers with high-quality products. We source our items from reputable suppliers and conduct quality checks to ensure freshness and reliability.

Q9: Do you offer organic or specialized products? A: Yes, we offer a selection of organic, gluten-free, and other specialized products to accommodate different dietary preferences and requirements.

Q10: Can I request products that are not listed on your website? A: While we strive to offer a comprehensive range of products, you can contact our customer service team with specific product requests. We’ll do our best to accommodate your needs.

Returns and Customer Service:

Q11: What is your return policy? A: If you receive a damaged or incorrect item, please contact our customer service within 3 days of receiving your order. We will assist you with the return or replacement process.

Q12: How can I reach your customer service? A: You can reach our customer service team through the “Contact Us” section on our website or by
[email protected]/+90 537 633 78 89. We are here to assist you with any inquiries or concerns you may have.

Q13: Do you offer wholesale purchasing options? A: Yes, we offer wholesale options for businesses interested in purchasing larger quantities of our products. Please contact our wholesale team for more information.

Promotions and Discounts:

Q14: Do you have any ongoing promotions or discounts? A: We often have special promotions and discounts on select products. Keep an eye on our website or subscribe to our newsletter to stay updated on the latest offers.

Q15: Do you offer loyalty rewards for frequent shoppers? A: Yes, we have a loyalty program that rewards frequent shoppers with points for their purchases. These points can be redeemed for discounts on future orders.

These FAQs should help provide valuable information to your customers regarding Talpa Goods B.V. and its products. Feel free to customize the answers to align with the specifics of your company’s operations and policies.